Privacy Policy

PRIME EQUIP SOLUTIONS respects your privacy and processes personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA). Information we collect Contact details you give us (name, email address, telephone number, delivery address) and order information such as the products you enquire about or buy. Why we collect it To respond to enquiries, quote on equipment and delivery, process and deliver orders, handle returns and warranty claims, and keep required business records. Sharing We share information only where it is needed to fulfil your order, for example with a delivery partner, or where the law requires it. We do not sell personal information. Storage and security Information is stored securely and access is limited to staff who need it. The website is served over HTTPS. Your rights You may ask us what personal information we hold about you, ask for it to be corrected, or ask us to delete it where we are not required to keep it. Contact Send privacy requests to the contact details published on our Contact page.